Canadian warehouse specialists since 1993
About Pac Rac Systems
Pac Rac plans, supplies, installs, inspects, repairs, relocates, and decommissions warehouse storage systems across Canada. The business has grown around one practical idea: understand the operation before defining the equipment.
A company built around the work
Warehouse projects are systems, not product lists
Layout, flow, loads, access, field conditions, safety, and future change affect one another. Pac Rac connects those decisions so the storage system supports the operation around it.
01 / Understand Plan around the operation
Start with inventory, movement, equipment, people, constraints, and the work the facility must perform.
02 / Coordinate Treat the layout as a system
Connect storage, access, material flow, clearances, services, and project responsibilities before field work begins.
03 / Execute Carry the plan into the field
Coordinate supply, delivery, installation, site conditions, changes, verification, and project closeout.
04 / Continue Support the lifecycle
Stay connected through inspection, repair, reconfiguration, relocation, teardown, and the next use of the space.
How Pac Rac works
From the first question to the next change
A project can begin with a new facility, an existing system, a safety concern, a relocation, or a rough idea. Pac Rac defines the next useful decision, then connects it to the work that follows.
Explore the service lifecycle- 01
Understand
Clarify the operation, inventory, site, equipment, timing, constraints, and project objective.
- 02
Plan
Compare system families and coordinate layout, access, loads, flow, interfaces, and responsibilities.
- 03
Deliver
Coordinate equipment, schedule, freight, crews, site readiness, installation, and field changes.
- 04
Verify
Review the installed condition, documentation, deficiencies, and required next actions.
- 05
Support
Plan inspection, maintenance, repair, expansion, relocation, decommissioning, or the next facility change.
Company history
Field roots. National reach.
The company evolved from industrial service into warehouse-system planning and delivery, adding regional reach without losing the field perspective that shaped the business.
Industrial service roots
Robert Ferbert Benson establishes RFB Industrial as a regional forklift repair and industrial service business.
Pac Rac Systems
The company becomes Pac Rac Systems and expands into the supply and installation of used pallet racking.
Full-service delivery
A larger facility supports in-stock material, storage-system supply, and full-service installation.
Leadership transition
Founder Bob Benson retires and leadership passes to Robert Benson.
A more flexible model
The physical footprint is streamlined around a more efficient, just-in-time material model.
National growth
Ryan Benson joins as co-owner, supporting business development and growth across Canada.
Formal incorporation
Pac Rac Systems formally incorporates as the business continues to expand its project capabilities.
East and west
Locations open in Nova Scotia and British Columbia to support a wider Canadian project footprint.
SIM formalized
Spatial Intelligence Modeling becomes the internal methodology connecting operational inputs, system planning, and project execution.
What the company connects
A national business with field roots
Pac Rac works across products, project stages, facilities, and regions. The value is not a single rack type; it is the ability to connect the right system, service, and field work around the operating requirement.
Regional project routes
Start with the facility location
Project requirements, delivery, installation, timing, and applicable review depend on the facility and scope. Begin with the regional route closest to the work.
01 / Central Ontario
Warehouse racking and material-handling project support across Ontario.
→ 02 / Western British Columbia
Regional project coordination from Vancouver through Western Canada.
→ 03 / Atlantic Nova Scotia
Regional support for warehouse projects in Nova Scotia and Atlantic Canada.
→
04 / Prairies Alberta
Warehouse storage-system support for Alberta facilities and projects.
→Frequently asked questions
About Pac Rac
Company, coverage, and the operating approach behind the work.
When did Pac Rac begin?
The business began in 1993 as RFB Industrial, a regional forklift repair and industrial service company. It became Pac Rac Systems in 2000 as the work expanded into warehouse storage-system supply and installation.
What does Pac Rac do?
Pac Rac plans, supplies, installs, inspects, repairs, relocates, and decommissions warehouse racking, storage, and material-handling systems for new and existing facilities.
Where does Pac Rac work?
Pac Rac supports warehouse projects across Canada, with locations in Ontario, Nova Scotia, and British Columbia and regional project routes for facilities nationwide.
What is Spatial Intelligence Modeling?
Spatial Intelligence Modeling, or SIM, is Pac Rac's internal planning and execution methodology. It organizes the operational, spatial, equipment, and project inputs that shape a warehouse-system decision.
Have a facility, a system, or a problem to solve?
Start with what you know
Share the facility city, project objective, available drawings or photos, and target timing. Pac Rac can identify the useful next questions.
Request a quote